In May, I attended the graduation of a family friend and at her graduation party, her uncle gifted her with a book (namely “You Can Negotiate Anything” book by Herb Cohen). When I saw the title of the book, I immediately exclaimed that I needed to read that book as it could be useful in my personal and professional life. Without skipping a beat, her uncle retrieved his personal copy of the book and gave it to me. It turns out that he had bought himself the copy to re-read as he read it many years ago when my father gave him a copy of the book. Therefore, this book is kind of a “boomerang” as it first started with my father in Kenya, then to a family friend, and then back to me in the USA. Who knows where and to who this book will travel next. But in the meantime, let me share the top negotiation strategies I have learned from the book.
Never reveal your deadline to the person you are negotiating with if you can avoid it. For example, do not tell a seller you need a car by next week as that means the seller will know that you probably will not have time to look around for a better deal. The most powerful thing in the world is time. If you have time, use it to your advantage to make sure you get the best deal possible. Also, playing the waiting game makes you look less interested in the other party so they are more willing to work with what you want.
Avoid having an authoritative style. There are many strategies for negotiation. The author calls an authoritarian/unyielding strategy “the Soviet-style” because, during war, the Soviets would low ball you until you yield to their demands while they compromise nothing. This style only works if you never intend on doing business or having relations with that person ever again because the person will not like you for taking advantage of them.
See compromise as an opportunity to make both you and the other person happy. Good negotiators find ways to figure out what really means the most to the other person. For example, if you are the boss and the person you are seeking to hire wants $50,000 while you are only willing to offer $40,000, find ways to make up for the other $10,000. Such examples could be offering more vacation days, season tickets to sports events, or even gym membership. Therefore, when the person looks at the $40,000 they don’t see it as a total loss of $10,000 especially since the $40,000 is taxable by the government while the additional perks are tax-free. So in negotiation, always try to find a way to get as close to what you want while still making the other happy.
Avoid negotiating on the telephone unless you want an easy win or lose situation. This is because whoever imitates the call is usually at an advantage as they think about what they are going to say before they call. On the other hand, the receiver of the phone call is caught off guard and has to scramble to have good debate points in the negotiation. The author’s advice if you are the receiver is simple: make up an excuse to end the call and tell the caller that you will phone them at a later turn. Now you will be the caller and not the receiver which gives you the advantage. For example, if you have applied for a job and the interviewer calls you with a low offer which you were not expecting, simply tell the interviewer that you need time to think about it and you will call them back within 24 to 48 hours. Negotiating in person also allows you to read body language and make a better case for yourself as it is easier for someone to say “No” over the phone. In-person negotiations are more personable. Who would have guessed? haha
Always seek to negotiate with the person who has true negotiating power. For instance, say that you are at an electronics store and you are looking to buy a TV as well as a sound system. Let’s also pretend that there is no sale going on but you think you should get a bundle deal since you are buying two large ticket items. Who do you think you should talk to? the clerk or the manager? If you said manager then you are correct. Usually, a clerk has no real power to give you sales outside of those already presented in the store. Therefore, you should always ask for the manager if you are wanting to negotiate something outside of what is presented. In other words, never accept no for an answer from someone who does not even have the real power to say yes.
In continuing the history of this book, I have to find someone to gift it to. I am thinking of my mother because she is very much a strategic negotiator and has a great interest in human psychology. If you end up reading this book, I hope you do the same as negotiating is a key part of life whether at school, work, or home. The best negotiations in the world get paid millions of dollars to do it so it is quite the skill to have. As you would expect, practice makes perfect and even the author admits that he botched his first negotiation project with a Japanese company because they played the waiting game against him until he only had minutes to present his case. So don’t get discouraged if you fail the first time, learn from it and apply it to your next challenge. All the best in your pursuits. 🙂 ❤
As you can see in the picture my work uniform is all black. Each department in a hospital usually has its own color for scrubs, like the OR/surgical area is usually green while nurses wear blue. In some hospitals, pharmacists wear blue too but I ended up in a hospital where the pharmacy department wears black. As a black wardrobe enthusiast, I was still a little disappointed because my favorite color is blue. However, I have come to love it as the attire reminds me of what a ninja would wear. So here I am, a pharmacist by day and a ninja by night haha.
Have little to zero expectations. The number one killer of happiness is having a set mind on how you want something to be. Usually, this something is beyond your control. As you may have already found out by now or will eventually figure out, you cannot control your work environment unless you are a big shot like Oprah who owns a lot of resources in her line of work. But big shots aren’t born overnight so even Oprah had to deal with work environments that she did not control when starting her career. So have very little expectations about your job especially the personalities of the people you’ll work with. Which brings me to my next point: co-workers.
Learn to deal with many different personalities. Some people may not be as mature as you and trust me, most of your co-workers won’t think the way you do. Some may not be able to understand your differences but hey they did not bring you into this word, so you shouldn’t expect them to even like you. Remember you were hired because you have the qualities and skills needed for the job so that’s what you should focus on that. Work isn’t meant to be the place where you make friends with people (that’s a bonus if it happens). You were hired to provide a service and that’s what you should focus on.
When you walk in the door of your job, leave your home life there. Similarly, when you walk out the door of your job, leave your work there. If you work from home, have an at home office where you only focus on that space so you don’t overwhelm your home with work. Of course, sometimes you’re going to remember something you should have done at work and might have to follow up on that. But if you’re thinking about small things like something insensitive that a customer or employee might have done, then you’re letting someone live in your head rent free. If that happens, find someone to talk it out with, like a family or friend, then let that situation go.
Exert yourself but try to develop some work-life balance as well. I play tennis at least twice a week and I am doing Pilates once a week now. I also get a monthly massage. I also read pretty frequently and don’t forget about this blog writing. All in all, I would say that I am taking pretty good care of myself. However, there is always room for improvement: I have slacked off on making art and playing guitar. I did play my guitar at a couple times last week so I am working on that. What are you doing to work on you as an individual?
Be easy on yourself. No one becomes successful in their job overnight. We all start as amateurs at everything we do. Remember that one time you had to be potty trained. Imagine someone having to teach you how and where to take care of your excrements. Well, you don’t have to imagine it because it happened but you just don’t remember it. So now imagine someone training you how to be an accountant or a doctor or even an artist. It’s going to take time before you are the next Leonardo da Vinci, Steve Jobs, Michelle Obama, Oprah, you name it. Always practice patience especially with yourself because most of us tend to be harder on ourselves.
I wish you love, light, and peace in your journey of achieving job satisfaction (most of all, peace). Thank you for reading 🙂 ❤
The biggest months for hiring in the U.S.A are January and February (according to Google and general knowledge). I personally just started a new job in January and I can attest to this. After going through many interviews and receiving a handful of offers, I feel as though I can provide a bit of insight on this process. So I will breakup this post into three parts: resume, interview and job training tips.
Use more active than passive verbs in describing your experiences i.e. “coordinated” sounds better than “assisted”
Don’t make it too long. A good way to fine tune it is to remove experiences that don’t relate to the job. For example my first job was as a waitress at a smoothie café but I never include that in my resumes now cause I have way more relevant experience for my field.
Include some cool stuff that differentiates you like scholarships or awards you may have won. If you do any volunteering, it can be nice to include that so the interviewer or hiring manager can get to know you better.
Most important: get someone else to read it for grammatical errors because typos are a no-no. If you don’t have someone, you can use online platforms like Ziprecruiter, which not only helps you find jobs but also give you resume tips that are specific to you.
Make sure to read the job description!!!!! If you know exactly what the job expects and is looking for then you’ll be able to come up with very good questions to ask at the interview. You’ll also seem very aware of what the job is asking for and interviewers get very excited about that.
Get some Intel from someone who already works there or at a similar job. You’ll be able to learn some of the lingo from them and also learn about the work culture of the place so you can make a more informed decision about whether you want the job or not.
Try to remember the names of everyone who interviews you so you can send a thank you email for the interview that mentions the names of those who interviewed you.
Know your resume very well so if they ask you a question about your experience, you can expound on the points you put on your resume.
Also, don’t assume the interviewers will print copies of your resume so plan to bring at least 3 copies of your resume with you to the interview.
Bring a small note pad and a pen at all times so that you can write stuff down that you’ll probably not remember otherwise.
Don’t be afraid to ask questions. It’s better to ask them during job training than to ask them later and look like you weren’t paying attention when you were being trained.
Try to learn everyone’s names. I am so bad at names; I had to write them all down in my notepad during my first week at my job.
Dress to impress. Don’t participate in casual Friday until you’ve worked there for a while so you don’t go overboard. Also this is a time you’re getting introduced to a lot of people, so you always want to look professional.
Thank you for reading. I hope all these tips help you in your job search or starting process. Good luck! J ❤